Returns & Exchanges
At INKON, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Log into your INKON account and select the order you wish to return, or contact our support team with your order number to receive a return authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring all safety seals are intact to comply with hygiene and safety regulations.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing